Terms of Service
Effective Date: 1/08/2024
Introduction Welcome to xNode ("Company", "we", "us", "our"). These Terms of Service ("Terms") govern your use of our services related to the installation, maintenance, and support of cryptocurrency nodes ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
Services Provided We offer professional services for the installation, maintenance, and technical support of cryptocurrency nodes. Our responsibilities include:
Installation of cryptocurrency nodes.
Regular maintenance and updates of the nodes.
Technical support and user assistance.
User Responsibilities By using our Services, you agree to:
Provide accurate and complete information necessary for the provision of Services.
Follow any guidelines or instructions provided by us.
Ensure that your use of the Services complies with all applicable laws and regulations.
Disclaimer of Warranties Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that:
The Services will meet your specific requirements.
The Services will be uninterrupted, timely, secure, or error-free.
The results obtained from the use of the Services will be accurate or reliable.
Limitation of Liability To the fullest extent permitted by applicable law, xNode shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use of or inability to use the Services.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from our Services.
Any bugs, viruses, or the like that may be transmitted to or through our Services by any third party.
Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.
No Guarantee of Rewards We do not guarantee any rewards or profits from the use of our Services. The distribution of any rewards is solely the responsibility of the respective cryptocurrency project. We shall not be held liable for any failure of the project to distribute rewards, regardless of whether such failure is due to project issues, network issues, or any other reason beyond our control.
Subscription Periods Our Services can be purchased for periods of 1, 2, 3 months, etc. For the purposes of these Terms, a "month" is defined as 30 calendar days. This means that regardless of the actual number of days in a calendar month, each subscription period will last exactly 30 days.
Responsibility for Private Keys Upon issuance of private keys or access credentials for cryptocurrency wallets, accounts, the responsibility for the security and safekeeping of these keys lies entirely with the user. We shall not be liable for any loss or damage resulting from the loss, theft, or misuse of private keys or access credentials.
Payments and Billing Pricing and currency
Prices for Services are displayed in USD. All purchases are made from your internal xNode Balance, and deductions are made in the displayed USD amount.
When topping up your Balance with cryptocurrency, the crypto amount is calculated at the time of payment by our payment gateway (Cryptomus).
Payment method (xNode Balance only)
Services can be purchased or renewed exclusively using your xNode Balance. Direct invoice payments for Services are not supported.
If your Balance is insufficient at checkout, you will be prompted to top it up via Cryptomus and then complete the purchase.
xNode Balance
The xNode Balance is an internal account credit used solely to purchase or renew Services within xNode.
Top-ups are made via Cryptomus in supported cryptocurrencies. The minimum top-up amount is 5 USD (or the equivalent at the time of payment).
The amount credited to your Balance is the amount confirmed as received via the gateway after accounting for applicable fees and exchange rates.
The Balance is non-withdrawable, non-transferable, and does not accrue interest. For anti–money laundering and fraud-prevention purposes, cash-outs are not supported. Funds may only be spent within the xNode project.
Residual amounts remain on your Balance for future use.
Confirmations and timing
Balance top-ups are recognized after sufficient network confirmations. Processing times depend on the selected blockchain/network and are outside our control.
Purchases made from your Balance are processed once funds are available. If you initiated a top-up from checkout, we may auto-complete the purchase when funds arrive.
If a top-up is delayed, underpaid, or overpaid due to network fees, rate movements, or timing, we may request an additional payment to cover any shortfall, or credit any identifiable excess to your Balance when technically feasible.
Refunds and chargebacks
Due to the nature of cryptocurrency transactions and immediate resource allocation, all successfully confirmed Balance top-ups and Service payments are final and non-refundable, unless required by applicable law.
Cryptocurrency chargebacks are not supported. Any exceptional refund (if applicable) may be issued to your xNode Balance at our discretion.
Taxes You are responsible for any taxes, duties, or governmental assessments associated with your purchases, except for taxes based on our net income.
AML and compliance We may refuse, suspend, or cancel a top-up or a purchase, and/or request additional information, if we suspect fraud, money laundering, sanctions violations, or any unlawful activity. Non-compliance may result in access restrictions to the Services and/or forfeiture of attempted payments not accepted by us.
Indemnification You agree to indemnify and hold xNode, their respective officers, directors, employees and agents harmless from and against any claims, liabilities, damages, losses and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way related to your access to or use of the Services, or your violation of these Terms.
Changes to Terms We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us If you have any questions about these Terms, please contact us at [email protected]
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
xNode
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